What kind of stupid system are you implementing? Turning into PetSmart or you already are?
You need to work on your horrible outdated website if you decided to comply with all this communist country that is dictated by some pieces of garbages. We order on line and you steal our money and pack whatever you feel like in a bag and don't even care to apologize for stealing.
You used to collect the money in store AFTER you packed the order with the items you actually have in the store not lying about "online" and fool people to buy.
Where is.my money for the products I PAID ON LINE and you NEVER GAVE THEM TO ME?
$#*!ING THIEFS!