Marin Z.

I recently experienced an unjust overcharge of an exorbitant sum for a one-year NORD VPN subscription, processed a staggering 15 days before the scheduled renewal. Despite my efforts to communicate my prior termination attempt, the customer service remained unresponsive and unwilling to engage in any meaningful discussion. This lack of consideration and refusal to address my concerns has left me highly disappointed. The experience raises serious questions about the company's customer service and transparency.