I booked last week a flight from Singapore to Zurich. I haven't received (or honestly maybe not found) the travel confirmation. I am due to fly to Europe tomorrow so I contacted Zuji: By mail and chat. Mails I sent 2, chats I have been waiting for 25 minutes like a stupid in front of my laptop in case they respond. To both (mails and chats) no response. I give up! And never come back again.