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A gift card I had ordered was stolen when I was mugged. Two days later I called to cancel the gift card. The representative was very helpful in the phone, but I was never sent a confirmation email as I was told I would. Two days later I called back and was told there was no record. I went through the process again and still recieved no email. I had to attempt the process 5 times before I was recognized. Ridiculous!
Marisa M.'s review of StubHub earned a Very Helpful vote
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