Marisa s.

Do not order from HSN. I had went to order a guitar and everything when through. Then I get an email saying my order had been canceled. The flex pay option wasn't available for the item. But isn't that something they should tell you before you put your payment info in and they charge your account? So now the guitar I ordered for a gift is not coming. Ridiculous. Customer service is not very friendly or helpful either, I felt like the person I talked to was a robot. She did not give me any other options or explaination as to why when I asked. She just kept repeating herself.