Mark A.

1) Incompetence: put the wrong item / lot in our box of purchases.
2) Bad attitude: insisted we had to return the wrong item to them to get ours, at our cost / time / effort (we live far away) and, when we arrived at 9:40, the really miserable staff member refused to deal with us until 10:00 but then dealt with someone else (a friend).
3) bad valuations: acid tested a "solid silver" bangle we bought and it was nickel alloy.
4) spammers: they keep adding us to their email mailing list despite the fact we never subscribed in the first place, unsubscribed and complained.

Negligence and bad attitude combined. There are plenty of better auction houses to buy IMHO from so we will not be bidding here ever again (am sure many others avoid based on what has been said and the zero swearing tolerance sign on the wall which more than implies there are many unhappy customers). For sellers, this is bad news, as you likely will not get as much as you could / should. For buyers; unless you like bad attitudes and descriptions, you may want to buy elsewhere.

Also received abusive, harassing, profane emails from the owwner

Trustpilot remove negative reviews for themselves and subscribing businesses (if you pay Trustpilot for an enhanced account). Twice I had their human staff verify I had the right to leave one company a review, but it was always auto-removed in minutes. Then trustpilot simply ignored me. Trustpilot are frauds. As for leaving a one star review for trustpilot, forget it.

Please do not use Pinterest. They are selling images stolen from my Copyrighted site on theirs. When I complained, they told me to complete a long DMCA complaint for each and every of the images they have ripped off my site. I am not going to submit one DMCA, let alone hundreds. Pinterest have now gone quiet, like the thieves they are. Pinterest; remove my Copyrighted images from your w****e web site and pay me compensation.

Pinterest complaint ID *******

Be warned, parcel2go.com now have a nasty "habit", some might say fraudulent con. What they do is quote one rate when you book a parcel (correctly, entering the correct weight and size) and then demand more once the parcel has been collected. They do this under the guise of saying the courier, UPS for example, have demanded more for sending a parcel that is over the size / weight specified, then demand you provided photos of the box being measured when you contest this (of course, the box now having gone, you can not do this).

Parcel2go refuse to contact the courier to get the details from them on the size / weight they have. Hmmmm, I wonder why.

Follow up: I contacted UPS and they confirmed the weight and parcel dimensions I entered are the same as the parcel itself. So all this nonsense by Parcel2go below is mute.