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MARK B.

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1 Review by MARK

Mack Weldon

  • Mack Weldon

“The worst customer service ever!”
12/21/20

I made an online purchase on November 13,2020. The same day I received a shipping notice saying the items had shipped with a USPS tracking number and they charged my credit card. As of today I have not received my items and the tracking number says that USPS is still waiting for the shipment to arrive. On December 11 I used their preferred method of communication and received an automated response saying they will respond in 3 to 4 business days. As of today 12/21 no response. I get at least 2 marketing emails a day from this company, maybe they should move some of their marketing employees to customer service until they can get it right.
I have bought from this company in the past and loved their products, at this point I just want my money returned.

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