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Today I followed up a Used Alternator quote sent via 1st CHOICE - The company were located in Birmingham & I went through the process of ordering & paying for the part; Including delivery & vat it came to £84.5-10 minutes after I received a phone call from the female phone operator " Your payment declined " - " Excuse me but my online account is clearly showing £84 has been taken" "Well your payment declined so we can't send the Alternator" - I then spent half an hour on the phone to my bank being grilled via varied security questions, only for them to confirm " YES the payment to the breakers went through" - I now have to fill out a form & wait 24 hours to be refunded - it's Friday tommorow & probably won't be resolved UNTILL Monday. I now have to find another used Alternator source & part will not be here in time for Wes morning Garage Appointment. Fuming to be honest & such an aggravation & waste of time. Out of principle now, I will not be sourcing anything from 1st Choice again - Muppet Operation
Tip for consumers:
That using this service would be so aggravating & a waste of my time.
Products used:
No products because they took payment & then said payment hadn’t been recieved
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Empty.
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