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Markesh T.

Contributor Level

Total Points
160

2 Reviews by Markesh

  • MobileUnlocks

2/8/24
Verified purchase

Horrible a waste of time. Not worth it. Seems like a scam. Don't trust your sight or anything you have to say

I was told that instead it didn't and now I've been robbed by your company and it's a sad because I'm about to post this on every website social media and explain that your company robbed me

Reason I chose this business:

Because I thought you were good. But I see you're not in. I want to use my old phone instead of my new phone. Feels like my old phone better but you wasted my time and my child's time

Reason I chose this product:

It was supposed to be guaranteed and I thought was worth it but it's not

Service
Quality
Thumbnail of user jodys349
Customer Service R. – MobileUnlocks Rep

Hello Latasha Wilson,

I'm truly sorry to hear about your unsatisfactory experience with the unlocking process for your Galaxy A53 5G. I understand that it can be frustrating, especially when things do not go as anticipated. In reviewing your order status, it seems that your phone has been reported as not unlocked and we are awaiting your feedback.

We do our best to outline all potential costs at the checkout page, which includes an Eligibility Check followed by an Unlocking Payment. Since your device did not prompt for an unlocking code, it appears that a standard code unlock won't be possible, and a Remote USB Unlock service may be necessary to proceed.

I realize this isn't the news you wanted, but we are committed to helping you use your preferred phone. I encourage you to continue the process and utilize the codes provided, or consider the Remote USB Unlock service which is designed to work with your device type. This additional step might be the solution needed to unlock your phone.

Should you encounter any issues with the Remote USB service, our refund policy ensures you can receive a refund if the service doesn't work or is incompatible. Despite the difficulties, I'd like the opportunity to turn this experience around for you and ensure your old phone is unlocked and ready for use. Please don't hesitate to contact us with the outcome or if you require further assistance.

Kind regards,
Charlotte

  • Public Info Services

9/26/23
Verified purchase

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Thumbnail of user misse46
4/26/24

I waited and waited and it just did not work. My phone is still locked and my wallet is empty....

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4/26/24

Would have been wayyyyyy faster and less than half the price going to a phone store or kiosk....