I ordered a tool from Aksara Cipta. I'd never heard of them before but they had a professional website, good prices, and free shipping. They accepted PayPal so my payment was protected. Or so I thought. The tool never came. Aksara Cipta never responded to any requests for information. After realizing that I had been duped, I went to PayPal for help and thus far have been given the run-around. Aksara Cipta is a complete scam. PayPal will not help with merchant disputes.