I finally purchased a new PC - the iBUYPOWER Slate 4 from Unigrade and I'm so glad I did! I had never heard of this brand before, but after reading some reviews and looking into it, I decided to give it a chance. The desktop is amazing! It's fast, reliable, and powerful. The customer service is also at a prime level - they answered all my questions quickly and professionally. Overall, a great purchase; I even feel a little sorry for hesitating in these guys.