Mark J.

Everyone knows Whataburger has great burger, but did you know their salad is the best salad around? Their grilled chicken apple cranberry salad is better than any other salad around.

We attempted to discuss our disastrous experience with the: manager"--who refused to provide her last name... you know a customer service professional. We paid over $800 to detail our vehicle (interior, exterior and engine detai). Not one of these items were completed. We repeatedly told the "business owner" to stop smoking around the car and left cigarette butts all over my yard. This individual actually worked less than 30 minutes on my vehicle, but we found him washing his car in our driveway and he left the water hose running like he was at his own house.
Their webpage reports a near 5 star rating; however, everywhere else reflects the exact opposite. Pathetic excuse for a company.
I only wish the "manager" actually listened to our complaint and had the slightest ability to understand how to perform customer service or pushed our concern up this chain of command.
Don't make the same mistake. I posted a few pictures, but have a treasure trove of how not to detail.