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RUN and HIDE. They dragged my claim for 2 weeks just to tell me they're denying it and offering me $100 when the service call was $85. So I've had no washer for my family of 6 for 2 weeks and they offer me a $15 rebate. They lie about everything, customer service is like talking to the wall. They all say the same scripted thing and get you no where. No supervisors work there to handle issues. VERY FRUSTRATING experience and will never use them again. They pick and choose which claims to cover depending on the costs, they are super shady from New York. Use Fidelity or First American.
Products used:
RUN and HIDE. They dragged my claim for 2 weeks just to tell me they're denying it and offering me $100 when the service call was $85. So I've had no washer for my family of 6 for 2 weeks and they offer me a $15 rebate. They lie about everything, customer service is like talking to the wall. They all say the same scripted thing and get you no where. No supervisors work there to handle issues. VERY FRUSTRATING experience and will never use them again. They pick and choose which claims to cover depending on the costs, they are super shady from New York. Use Fidelity or First American.
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CAUTION: This company does not want you to read H10 Limits OF LIABILITY of their terms and...
I signed up with Liberty Home Guard and paid for about 7 months without ever using their service....
