mark p.

I paid extra for a delivery to occur by a date certain. The delivery did not occur. I contacted Harry and David to find out why the package was not delivered on time and when it would be delivered. The customer service representative told me it would be delivered the next day. As a courtesy she said she would refund my money. I told her I did not want the delivery cancelled. I was told it would still be delivered. Today, I called to find out that the delivery was cancelled. I know must scramble to find another present for a presentation that is to take place today. Do not count on Harry and David.