Mark P.

After installation nightmares, the directtv experience is actually ok. The picture is awesome and they have a lot to offer. It is not as user-friendly as cable but this review is supposed to be about the website. If you want answers to your issues, go to the website. There are video tutorials and lots of FAQ and yours is probably already there and answered if not by directtv staff then by other users in their forums. You can also program your DVR via the website or iphone application which is pretty cool to me. Again, the salesmen will lie to you about all it will do compared to cable (comcast for example) and the on demand experience is not even close to cable's great way of doing it (you have to record everything before you can watch it, no watching on the fly) so just make sure you have visited someone who has it before you switch so you are making an informed decision. It is cheaper than cable and the picture is way better. I hated them at first but now I'm ok with them and they do have a cool website.