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Originally I paid for their Silver service at AU$ 7.00 but then upgraded to their Gold service at AU$ 20.00 and they refunded me the original AU$ 7.00 back with no issue.
Had the eBay items shipped to them and Coles items hand delivered with no problems at all.
Their ID verification process needing photo ID and a utility bill only accepts PDF format online but was able to email JPG photos to them.
Paid on Monday 16th March and the items arrived on Saturday 21st March with email updates inbetween.
Really helpful staff with good comms and fast replies.
Really impressed and would use again in future.
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