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Mark S.

Pahrump nv

Contributor Level

Total Points
80

1 Review by Mark

  • King Size

7/8/22

I don't usually write reviews but this made me angry enough that I did. I ordered a jacket and pair pants on 3 July. I paid for expedited expedited delivery the promised of it will be here on 8 July 5 days later it did show. I called asking them to refund on on the delivery fee. An hour later after listening to the women on the phone explain why it was not delivered. As promised it was not the delivery it was them not shipping it. It's a ploy, I asked for a supervisor no supervisor available so another words it's they don't wanna talk to me, All I was asking for was them to return the expedited delivery fee which was $60. They won't do it so I try to cancel the order they're gonna charge me to return the product they didn't deliver. Sk instead of doing the right thing the lost a sale as well as future sales. It just baffles me! I will tell you the customer service at this place is the worst that I've ever seen in 20 years of retail and I'm a store manager it's just amazing. If you can stay away from these people do it they are after your money and nothing more.

Tip for consumers:
Stay away

Products used:
None had to return all of it

Service
Value
Shipping
Returns

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