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OMG where do I start. Bought an item form Decal Geek a seller on the Bonanza website, they took my money and never sent the item, tracking ( on 2 parcel tracking websites) shows item still not delivered to USPS, meaning the seller still has my item and my money.
So, I emailed Decal Geek and they admitted it and promised me a refund but as I was to discover this was a stalling tactic until the paypal buyer protection had expired, they're very cunning. Needless to say 10 moths on, no item through my door and no refund as promised.
Stay safe, buy elsewhere.
Dear Bonanza, I have been requesting help from you for months, chatting with your rep Wanda, who is very nice, but still no resolution to your sellers stealing my money and will not give it back.
Mark T.'s review of Bonanza earned 12 Very Helpful votes
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Hi Mark T., sorry to hear about the trouble with your order. We understand how that would be frustrating! Bonanza is a platform that connects buyers with individual sellers. Please contact our support team directly via email at support@bonanza.com. They are best able to assist through that channel, and they will be glad to help!