Marshall W.

I purchased a 2.7 ounce bottle of Carolina Herrera Good Girl EDP. It was not the real stuff. The smell lasted 10-15 minutes at most. I returned it over 3 weeks ago and have not yet received a refund. Each time I call customer support I am told it is in the process of being returned. No resolution and no refund. Beware of this company. They are stealing from their customers by pushing fake products and not refunding money for returns.

I ordered from OFF5TH in December and in February. Both times they promised to do a $10 price adjustment on each order. I received an email approval for the first price adjustment and a verbal approval on the second ($10 SHIPPING THEY CHARGED THAT WAS SUPPOSED TO BE CREDITED FOR DAMAGED ITEM IN PICTURE) and neither were applied. I escalated and sent verification on the one approved by email after numerous phone calls and it was denied again after being told and emailed an approval. How pathetic is it when a company lies to a customer and then screws them out of promised $10 price adjustment twice in 3 months. Never will I do business with these liars and thieve again!