I ordered a box of Riviera pears for myself and they arrived as hard as hockey pucks. I set them out at room temperature and waited for them to ripen, but instead--over THREE months's time--they went from rock-hard to rotten. I called H&D and they sent a replacement--which was just as bad--badly bruised pears with scratches on the skin like they had been used in a hockey game. Still... hopes springs eternal so I was anticipating that they would taste OK. Hard as rocks (again) at first, so I set them out to ripen. They never softened enough to be eaten, but finally turned to mush. Obviously had been picked WAY too early (which is good for shipping, I suppose.) I could have bought discounted, bruised pears at Aldi's for less money. I'm disappointed because the name H&D used to be synonymous with "quality". I will never order anything from H&D again. (I just wish you had a "no-star" rating that I could give this company.)