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When I placed the order, I had checked "overnight delivery" and paid $39.99 for that service. The package took 2 business days to leave your warehouse, and then it was sent by ground, not air... I got it 3 days after that... you really need to improve your internal controls to deliver what you say you can do... this situation was clearly not a "Textbook Rush"!
Order No. *******
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For months, I've been having terrible trouble using your website. The page loads extremely slowly...
