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NOT A CANADIAN COMPANY
I did order Nuvo Lighting - 65/333 - 40W 3500K 1 LED Flat Panel Flush Mount (Pack of 2) and they didn't send a pack of 2... just 1 item...
They are the worst... they charge in USD,,, yeah it's mention in small print... but not mention in the principal pages.
They don't send you the actual product description... it's easy... Pack of 2 mean that I have 2 product when I order the item 65/333.
They do not respond telephone call... they let me listening music for hours...
AVOID THIS PLACE
They are not honest, they trick you and they accept return, but the cost is crazy... none sens!
It will be cheaper to scrap their products than returning them...
NEVER EVER AGAIN!
***Update - Been weeks we email with someone that promises us to send us back the 3 lights missing (half of the order) but never received any tracking number, no sign of shipping product, just excuses... it's a real SCAM... AVOID THIS PLACE!
Tip for consumers:
NOT A CANADIAN COMPANY
This place stole you and they are against you, but like only your money, it's a SCAM.
Products used:
Lights
I did an order sept. 1st, and add the items to the cart by clicking (ADD TO CART) but after they take the money (paiement), they were quiet, I had to do a follow-up to learn that the product are not in stock...
They took me as an hostage... took my money... and I have to wait, and wait, and they don't answer email...
Tip for consumers:
Go to another organization that show Qty in stock or they mention items in stock, if you need the product.
Products used:
OXO products
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Empty.
You should show USD beside the product price (top right of the screen) Since the company name...
This website is miss leading, canada lighting but US company and billed in US. I have ordered...
Hello,
Thank you for taking the time to leave a review. We value your feedback and are sorry to hear that there was confusion regarding our policies. While we do make efforts to communicate important information on our website and at checkout, we understand that this may not always be enough.
We wanted to take this opportunity to clarify our website and the services we offer. As a US-based company, we found that many Canadian customers were using our primary site and experiencing long shipping times and other complications. In response, we created Canadalightingexperts.com, a website dedicated to serving our Canadian customers with brands that ship to Canada with competitive prices and improved shipping speeds.
Our goal is to provide the highest overall value and shopping experience for our customers while also offering the best customer service in the industry. We are constantly evolving and growing to meet the needs of our customers, and we are proud to be one of the top internet retailers for lighting and home products in Canada.
If you need any further assistance with your order or have any questions about our website or services, please do not hesitate to reach out to us directly. We appreciate your business and look forward to serving you again soon.
Thank you again for your review, and we hope you have a great day.