Martin T.

I cannot believe that a company this size can be so incompetent. I worked through transferring my contacts ( 40,000+) from a competitor. I had several emails back and forth with them because of technical issues with adding people to the unsubscribe list. We spent a long time setting it up and then I sent the campaign. They stopped it after sending 9,000 emails saying there is "unusual activity in your account". There was no unusual activity - they are all legit. I contacted them via support ticket. They open my support ticket each time I sent it ( I can track their emails) - but they don't reply. I cannot contact them via chat online because it's broken and I cannot even create another ticket because "something went wrong". Unbelievable frustrating and incompetent. What sort of system is this? I believe I will be changing again shortly.

We gave one of our customers a coupon code and they did not upload it or forward it to anyone else but the Chrome plugin has "scraped" the coupon code from the "secure" checkout - and has been used over 50 times. I have reported this to Google. Unbelievable :(. I can see from other reviews that this has happened to others from other reviews in this list ( but on the receiving end). I still can't believe something like this is allowed to be on the web anywhere!

Don't use reseller ratings unless you plan on being with them for ever. I used to them for a number of years and gained around 3500 reviews with a 4.7-4-9 aggregate rating. I stopped using them and one person created a single review more than a year ago and the aggfregate rating that shows in the search result is 2 stars out of 5. This goes beyond bad practice and is just plain fraudulent. There is no way the aggregate is a reflection of the 3500+ reviews obtained when I was with them.