MARVIN W.

Not all is bad with Groupon, just make sure you read everything, they are good but when they turn over the purchase to their online vendors, it can be buyer beware.

I BOOKED A TRIP TO A 50TH BIRTHDAY PARTY, IN LAS VEGAS. I GET TO THE AIRPORT EARLY AS I SHOULD TO FIND MY FLIGHT HAS BEEN CANCELLED. I WAS ASKED BY THAT AIRLINE DID I NEED TO GET THERE TODAY, LOL YES. THEY BOOKED ME ON ANOTHER AIRLINE, BY THAT HAPPENING I WAS STOPPED BY NARCOTICS BEING ACCCUSED OF PURCHASING A TICKET ON THE SPOT WAS I TRANSPORTING NARCOTICS. NOOOO! O GUESS WHAT I RECIEVED A NOTICE MY FLIGHT WAS CHANGED, WELL OF COURSE! I MAKE IT TO VEGAS, GOOD TIME READY TO HEAD HOME, AND GUESS WHAT I GET TO THE AIRPORT AND I AM READY TO BOARD, ITS TELLING US TO BOARD, BUT WE STAND THERE TO FIND OUT THE FLIGHT HAS BEEN CANCELLED WITH NO EXPLANATION, I CALL HOTWIRE FOR ASSISTANCE, AND AM TOLD WERE SORRY WE HAVE NO CONTROL OVER THE AIRLINES AFTER YOUR FLIGHTS HAVE BEEN BOOKED, ME: BUT I PAID YOU AND NOW YOU CANT EVEN HELP ME FIND OUT WHATS GOING ON? THE AIRLINE TELLS ME THEY CANT REBOOK ME TILL THE NEXT DAY. I NOW HAVE TO DO ALL THE LEG WORK TO TRY TO FIND A DIFFERENT WAY HOME, SO I DO FIND A FLIGHT THAT IS LEAVING EARLIER THAN THE NEXT DAY, I GET IT AND ITS LATE ARRIVING SO THAT MAKES IT LATE TO MAKE THE CONNECTING FLIGHT OUT OF NEW JERSEY, SO THEY CAN GET ME OUT A LITTLE LATER WELL THATS FINE, NO CHOICE, I DECIDE TO CHECK MY FLIGHT AND FIND THAT OH ITS CANCELLED AND OH THEY REBOOKED ME THE NEXT DAY, WELL I GO TO THE COUNTER, THE YOUNG LADY SAYS I CAN BOOK YOU TO CHICAGO AND THEN ON HOME. THEY GAVE ME A FOOD VOUCHER BUT I FIND OUT IT DOESNT EVEN COVER THE PRICE OF A MCVALUE MEAL, BUT THANKS, I CATCH MY FLIGHT BUT BECAUSE ITS LATE ARRIVAL AND DEPARTURE I WAS RUNNING TO CATCH IT. BUT I DID GET HOME, BUT NOT ON ANY OF THE BOOKED FLIGHTS FROM THE TIME I LEFT TO THE TIME I RETURNED, AND I HOTWIRE, HAS DONE NOTHING TO HELP ME, I PAID THEM NOT THE AIRLINES I AM SO DISAPPOINTED. MARVIN C WILLIAMS