Mary B.

Very strange case for me. It is a company that people use most of the time for sending big files. I have had a problem with my works E-mail address for a long time, for not receiving the E-mail notifications from WeTransfer site. Causes problems between me and the clients, cause I have no idea that something has been sent to me. What I think is the most strangest thing is that our company logs show that all WeTransfer E-mails have been delivered, and no E-mails have never been sent to my E-mail address. Where they never sent to me, that is the question I tried to ask the company several times by E-mail, but never got one singe answer from them. However, something is very strange indeed. It is a pitty that so many of our clients use this company. I always need to assure with them if the advertising material was sent or not, and it is very frustrating..

I ordered just two scarves in September 8th 2013 but after a few weeks started to wonder why they are not arriving. Sent E-mail to them and asked why is it taking so long. They answered I did not take any tracking code, which would have been more expensive. So just to wait, they will come. Well to this date, February 13th 2014, 5 months gone and scarves never came. Of course my case was solved long ago with PayPal and I got my money back. I just was happy not to order anything bigger and to be all nervous afterwards. Anyway, might be the stock was sent and post office just lost it (not the first time). But all the same, they let me wait for 60 days saying just "please wait they will surely arrive", before I took it to Pay Pal. I think they should have sent me a new item at least. I do not recommend anyway ordering anything from China. Cheap clothing but that has its' price. Someone works hard in there and does not get paid.