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Mary B.

Contributor Level

Total Points
80

1 Review by Mary

  • Grubhub

5/16/17

Unless you are in a wheelchair, do not use this service. I ordered for a dinner party. The order was made around 5pm. We didn't get the food until approximately 8pm. After the delivery guy left, we discovered that the order was incomplete. I called immediately and was told that delivery was closed and they could not do anything about it. (At this point, it was only 8:15 on a Saturday.) They were willing to refund the cost of the item they did not deliver and credited us for $6 for delivery. The thing is that WE PAID ALMOST $35 FOR DELIVERY. THE ONLY SERVICE THIS COMPANY PROVIDES IS DELIVERY. The attitude of the customer service person (Leola out of Sacramento) was appalling. Essentially, she said "tough luck". The worst!

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