I sent a box to Glambot in June of 2020. It is now June 2021, and after dozens of emails sent to their customer service, I have received no response about the whereabouts of my package and products. I know I sent the items correctly, the same as I had done twice before, successfully. This time I sent double the amount of products, took the time to VERY carefully pack them per glambot instructions and expected to get an offer within 6 weeks. A year later, the only response I was given was a generic email with a shipment tracking number that had ZERO information attached to it. They have literally ignored all my inquiries and never gave me any reason as to why or where the massive box of high end makeup I sent just disappeared. I hope this I a one time occurrence, but it looks like they have a good system of hiding from customers like myself. BOOOO GLAMBOT! They take advantage of their sellers and buyers!