I bought a piece of jewelry from SincerelyOne which was never delivered. They claim it was delivered to a front porch, which is not even available at the college I sent it to. All mail goes through a mail room. They absolutely refuse to make good on my purchase and trying to deal with customer service is so frustrating as they are cold and rude. They have zero customer service skills. A total loss of money! I wouldn't even rate them 1 star but you can't pick 0!