mary h.

Understaffed with complete lack of follow through. My Dad's clothing was missing, he was wearing other peoples clothing, his fingernails were dirty and had not been trimmed, his clothes were soiled, he had not been shaven. There were no activities other than church once a week and bingo. The residents sat dazed or sleeping in a vinyl floor dining room with a TV blaring that no one watched. The staff spent most of their time time huddled behind the front desk complaining about their jobs. Now, in NY, we cannot go in and visit anyone inside we are limited to 20 minute visits thru a window so we cannot see what s really going on and that has ended too because a staff member tested positive for COVID. My dad lost 20 lbs in about five weeks and he was not being weighed weekly as required by NY law. I had to raise it. My father is 93 with no significant health problems other than two mild to moderate strokes. The rehab there was beyond horrible. He is now permanently wheel chair bound, on a catheter and on a hoya lift. When he came he used a cane. Period. When they can get away with it they put him to bed at 7:15. I would take him out of there except I cannot handle his mobility issues now.
I am sorry I did not bring him to live with me when he first broke his hip.
A few of the nurses are responsive, same for a few aides and the social worker is exceptional. But, the facility is so run down and the general attitude so dispirited that it is one of the most depressing places I have ever visited.
We have to do a better job for our parents and elderly. This is cruel and atrocious. They are warehoused, their private assets spent down and drained by these monster facilities and once they hit Medicaid, bye bye to the private room. He shares a room the size of a hospital room with a locker for his clothes.

This facility is owned by UHS but has been sold to a private equity firm. That means they will try to squeeze even more money out of the premises which will mean more cuts in services and care, if that is possible. My father volunteered here for almost 12 years and he wanted to go here thinking he would get preferential treatment. It's just a disgrace.