Mary M.

I canceled before my trial ends in a few days because they stopped me from getting reviews. I reviewed a book and started reviewing another book, only to find the get reviews button on my account deactivated because they cannot verify that I did any reviews. They told me to contact "support" to get the hold removed, but there is NO SUPPORT. I contacted "support" earlier in the trial and received nothing more than an out of office email and no answer for my issue. This is a sham and not worth the few reviews you can get with the service. I found a really good free book and one on Kindle Unlimited to review, but this is more of a platform for people who want to SELL their book AND get a review in the process. Each user will give a review, as you expect reviews in return, but I'm not buying books JUST to review them. I'd rather set up some social media account, give the book away for free, and ask for an honest review than pay these jokers one red cent for this nonsense. If you are thinking of using this system, don't. Pubby will purposefully waste your trial time by preventing you from really using the service. On top of that, you will NEVER get any real customer support for your money; save it or spend it elsewhere. Pubby is a ten on a one to ten BS scale.

I had a wonderful experience with the supplier I found on Alibaba. My complaint is NOT with the supplier but with the crazy shipping costs charged by Alibaba. I do appreciate the Trade Assurance provided by Alibaba. Just watch your shipping costs and do your due diligence on any supplier you find on the platform.