Same thing happened to me today... I bought a pre-paid certificate for Eternal Salon in Billings Montana & it went out of business & the business owner Ashlie Benson Winter (she is on FB) will not respond to me & now I cannot get a refund from her or from Seize the Deal! SO ETHICALLY WRONG! This is considered stealing in most people's eyes! And the certificate says "No Expiration Date"... this is SOOOO misleading! I just want to warn other hard working customers about my frustrating situation with Seize the Deal / Seize the Deal Billings! Again, buyers beware... what poor customer service by Seize the Deal! My last Seize the Deal has been bought for sure!