Dreadful customer service. I really would advise against buying from them. I ordered 2 beds with matching headboards. One was to be black king size with grey headboard and the other brown double with cream headboard. They reversed the colours of the bases and sent non matching headboards but refuse point blank to fix the problem. To make matters worse, they tried to say that I had ordered non matching beds & headboards which I just cannot believe and they won't send the order so I can check it. DON'T TOUCH WITH A BARGEPOLE.