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Very poor service. Waiting over two months and still no dress for an event that was over two weeks ago. Received this message: "The dress is scheduled to be finished around oct 16th and it takes 3-4 more days for shipping, is that ok for you" - I am writing this on Oct 22,6 days later and still waiting...
Mary S.'s review of DHgate earned 3 Very Helpful votes
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This is my second review on this issue. I purchased this gown from DHGate for my granddaughters...
Hi Mary S! This is Honey from DHgate Customer Service. We do understand that you are not happy with your order for you didn't get it on time. I have checked your order and I can see here that you have reached an agreement with the seller. When I checked it here I can see that the item arrived in USPS last 11/04 so meaning this order is not needed anymore? Please send us a private message so that we can give your money back if you don't want to get your order anymore. We will be looking forward to your reply. Thank you and Have a great day!