I purchased a bike for a disabled person and was told it would be shipped to her, assembled and shown how to use it. Well today she received it, in a box! I called Great Sports at *******237 in Frankfort, IL where I purchased it from and asked to talk to Craig the salesperson who sold me the bike. I was not allowed to talk to him but the person who answered the phone denied everything that Craig had told me. How's is a disabled person able to assemble this bike (female). I can truthfully say I have never been more disappointed in a company in my life nor will I recommend them to anyone!
Hello, Im sorry for this. Please let me know who spoke to you so we can take measures. Please contact our parts/warranty department so we can guide you through any thing.