Mary T.

I did not get any assistance from a private therapist that I could not have gotten from Google. In fact, I did better Googling than I did with the therapist. I then tried a chat with a trained listener, who told me he could not read everything I typed - that I typed too much. I cancelled the private therapist on the day of renewal, but was still charged for it. I tried contacting 7 Cups to discuss this charge with them, but it's now been one week (7 full days) and no one has contacted me, even though they promise contact in 2 days (48 hours). I was in a bad way when I decided to go to private therapy and what I received for $300 has made me feel a lot worse rather than better. I couldn't afford the first $150, but felt it was necessary for my mental health. The 2nd $150 was just salt in the wound.