Matt O.

My recent experience with Monster.com has left me thoroughly disappointed and frustrated, to say the least. The platform not only failed to deliver on its promises but also engaged in dishonest billing practices that left me questioning the integrity of their services.

First and foremost, the issue of transparency arose when Monster.com charged us for months of service without any notification or consent. It was alarming to discover these unauthorized charges, especially considering that we were not benefiting from their services. The lack of communication and transparency on their part is a clear indication of their disregard for customer satisfaction.

Attempting to address the situation, I reached out to Monster.com's customer service in the hopes of resolving the matter and obtaining a refund for the unused and undesired services. However, the response I received was far from satisfactory. The company refused to refund the charged amounts, leaving us stuck with a service that provided little to no benefit to our hiring efforts.

Moreover, the effectiveness of Monster.com in assisting with the hiring process is questionable at best. Despite the substantial financial investment, we observed minimal returns in terms of qualified candidates and job placements. The platform's purported advantages in connecting employers with potential candidates were not evident in our experience.

Given the dishonest billing practices, the lackluster customer service, and the minimal benefits offered in return for the substantial fees, I strongly advise others to steer clear of Monster.com. There are more reputable and transparent alternatives in the job search and recruitment market, with Indeed being one such example.

In conclusion, Monster.com has proven to be a disappointing and unreliable platform that fails to prioritize the interests of its customers. Save yourself the frustration, financial loss, and wasted time by exploring alternative platforms that genuinely deliver on their promises.