Pretty sad that neo's competition created fake user names to try to scare customers away. I have bought a few accounts from neo over the years with no problems at all. He even helped me out when another major seller on EGS screwed me over and has since sold me gil on multiple occasions with no issues at all. I would go into detail about how good the customer service is and how the other comments are not true but it is pretty easy to just go to the community selling sites like EGS and look up his feedback. That many positive feedbacks from actual customers on the site is going to speak louder than any reviews on this site.