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They claim I sent funds to an address, 21mins before the address was created? As I can't explain time travel, their response is to close the ticket and it's up to me to explain how their internal systems work, time zones, or something else beyond my technical skill level. Instead of trying to do "customer support" and figuring this out... They're setup not to think and if it means they keep your funds, no problem to them...
Tip for consumers:
Lots of time was wasted trying to get the issue solved. They had no interest to find a solution
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