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When booking via Kayak it took me to booking groups site however the pick up location had changed from Luton to Stanstead i called immediately to be told they couldn't change the airport pick up nor give a refund?
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This company is such scammers. It tells you it has free cancellation then charges you 60 euros to...
We rented automatic car, end up getting manual car with problem. Their is no way to get response/...
Dear Matthew,
We're sorry to hear about your experience. Please note that according to our terms and conditions, modifying a reservation requires canceling the existing one and making a new booking. It's important for customers to double-check all details before completing the booking process to avoid such issues. We appreciate your feedback, and we'll take it into consideration as we work to improve our services.
Best regards,
EconomyBookings.com