matthew p.

I bought a 1-year Britbox gift subscription for my wife. Apparently, there is a provision buried somewhere in the terms and conditions legalese that says that Britbox will automatically renew without notification for eternity. My wife is certain she cancelled after the gift year, but we could not prove it. It turns out that Britbox has billed us an additional $90 to $100 each year in December for the last 4 years when we never used it or knew we had it. Britbox does not tell you that they are about to renew so that you can figure out how to cancel. This is especially a problem for subscriptions given as gifts. I would not do business with these people or ever give them access to your credit card. Customer service was zero help.

I thought I was buying tix from Pageant of the Masters. I only realized that I was not after I had confirmed purchase and was sent an email from Ticketsales.com. 15 minutes after purchase, I called asking for a refund because I had been misled. This was 3 months before the event and the confirming email said that this was an "offer to procure the tix." They would not refund the money because their entire business model is based on taking advantage of customers. I would advise you to stay away from this website - unless you enjoy over-paying.