Hi Geekbuddy, Matthew here. Just a quick comment to say, I will not remote control my PC to anyone ever again. I was speaking to Zander and promised me that if he remote controls my laptop to fix the issue I had on my laptop. He would fix it. So I did the dumb thing as pressed the "Remote MY PC" button. On one of the geeksupport pages, it keep flashing JOBS, so I kept looking at what they were fixing. After that, the fixes on the JOBS page had finished. Anyways to cut the long story short, I said to Zander that I will restart my laptop to see if any changes were made. I did the restart, a compaq red screen came up as my starting logo, then the screen went black, then dimmed, then after that it came up with a BSOD! After that, my windows software had recovered from a critical error, thankfully. So if my advice, is if you want to use Geekbuddy for help out with your pc issues. Don't. Even if you are using Comodo Internet Security 10 with the upgrade.
Matthew Scott