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Not all that happy that the cost of tracked shipping has increased.
Best place to get what I need!
Great selection, fantastic pricing, and easy ordering!
Great prices on a large variety of products!
Large selection of products and great prices!
Refill medication.
Great product selection, fantastic pricing, very easy to navigate the website.
Needed medication for dog.
Reordering previously purchased product.
Easy to navigate website, good product selection, great prices!
On a recommendation from a friend.
Time to restock supplies.
Eric W. Was knowledgeable and professional and immediately went to work assessing and fixing the problem. Very pleased with his work and would highly recommend him and Matt Mertz Plumbing / Armstrong Comfort Solutions for any/all plumbing issues!
Products used:
Repair service.
One day after posting the original review, the company has finally resolved the issue to my satisfaction! As a result, I have updated the rating from two stars to four stars; hopefully, there will be no further issues with customer service, thereby causing me to edit this again.
Food is great, delivery drivers are awesome, but your customer service supervisors are the absolute worst!
For more than two months I have been engaged in conversations with at least two different customer service supervisors attempt to resolve an issue; I have been met with incompetence and/or false promises each time. As a matter of fact, I am still waiting for the promised email / call back from the phone conversation on Monday, 7 February 2022@ 2:50 pm.
As a result of the utter incompetence of your customer service supervisors, Schwan's Home Delivery will be losing at least $2,000 in annual revenue from the members of this family! That seems a rather high price to pay for something that should have been so very simple to rectify... Y'all need to do better!
Tip for consumers:
Do not expect much help from customer service if there is an issue.
Products used:
Many food items purchased over the course of the last year.
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Empty.
I greatly appreciate the ease of your site and that you have exactly what I need. If only you...
