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Matthew W.

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2 Reviews by Matthew

AVAST Software

  • AVAST Software

“The worst when trying to cancel Avast Software!”
2/22/24

I had used Avast Software for several years, but then the price of their product went up substantially and they kept trying to sell me new products. When I called customer service, the guy was a pain in the you know what by trying to question why I was cancelling my subscription and why their products are so much better than others. Newsflash to their customer service: THE CUSTOMER IS ALWAYS RIGHT AND CUSTOMER SHOULD DO WHAT THE CUSTOMER REQUESTS WITH NO QUESTIONS ASKED! Plain and simple! The person I spoke with finally got my message after I repeated it numerous times while talking over him and refunded/cancelled my annual subscription. I highly suggest to not ever start with a subscription to this company for any product, even if you think it is the best.

Tip for consumers:
Try Avast free if curious, but just be cautious and don't be sucked into the never ending popups which entice you to buy other products.

Products used:
Avast Premium

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Houzz

  • Houzz

“First time to order”
12/3/22
Verified site experience

First time to order. Very easy!

Reason I chose this business:

I couldn't find the item anywhere else!

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