Matt M.

Ordered an item in July 2022 I was told it was in stock and would ship in 3 to 5 days. Paid nearly $2400 for item and was then told it was on back order. After six weeks was told it had shipped only to find out that they never had the item in the first place. Contacted the manufacture of the item, and they said that it has never been out of stock and was available for purchase immediately. Was told that Overton's refuses to pay them for item that I paid for, and therefore the manufacture will not ship the item to me as a overtons has not paid for the item to ship. I have been told by managers and supervisors of those managers that the issue will be resolved by Monday going on nine months now. I have called them more than 20 times and I'm always assured that they can solve my problem. Liars.

My only recourse is to request a refund through my credit card company for fraud. The item is no longer available for a purchase at the price I paid they have held my money for nine months and shipped nothing.