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Matt R.

Contributor Level

Total Points
82

1 Review by Matt

  • Appliancesdirect

9/15/22

Highly recommend that this company is avoided. Bought a product, paid a big premium for the goods that were eventually delivered 3 days later (despite paying the premium and booking a day off work).

Product arrived with parts missing, appliancesdirect.co.uk have their call centre in the Philippines... customer service agents are useless promising to call back in 48 hours, no one calls back and then you start the whole process again.
Eventually appliancesdirect.co.uk said I should speak to the product manufacturer. When I told the technical support team of appliancesdirect.co.uk that I had paid for a product that was delivered incomplete and unusable i was advised,
"To be fair, you got 90% of what you paid for..."

Service
Value
Shipping
Returns

Matt Has Earned 2 Votes

Matt R.'s review of Appliancesdirect earned 2 Very Helpful votes

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