Maureen F.

I bought a stemless wine glass for my fav sport team. It came, was a small cheap glass with a foil like decal on it as if someone made it in their garage. Called, CS said he can ship me a new one or return it because sounds like a mistake in manufacturing. I said well then send me a new one if you think that's all it is. I get the new one days later and same thing. The foil eagles decal literally comes right off as you touch it. Don't need to do much more than rub on it and it's off and now just a plain cheap smaller size wine glass. For $9.99. When CS offered the new one he said if that one isnt good we will refund you and you can keep the item as no reason to return. So I call them for my return because I'm not paying $9.99 for a blank wine glass. Dollar stores have more solid glasses for $1.25! The CS rep this time tells me there is no refund until I package and mail back both blank glasses lol. It is insane. So basically they just steal your money. Selling junk and refusing to refund me my money back for defective items.