Maureen R.

I ordered groceries for delivery, they never showed up or called. When I called to see what was going on they directed me to accounts receivable, the woman who gave me the name Kat was very rude and unprofessional... she told me there was an outstanding balance of someone who previously lived here and they wouldnt deliver until it was paid. That's outrageous! I then asked for my money to be returned... she rudely told me it was already processed and to wait 3-5 days... its already been 5 days. The man I previously spoke to before her said he saw my order was cancelled but it hasnt been refunded yet. Is this your Peapod promise? Stressing out customers! I will no longer shop in your store and I now understand why you have the low rating you do. Hire better people with customer service skills