Mauricio B.

I made an order for a ring back in February. Cost about $120, I received an order confirmation shortly after. The site says their workaround time is about 1 to 2 weeks. Its been a month and I have yet to receive anything. They only provide a whatsapp number and email to contact them. I have yet to hear back from them after multiple attempts at messaging them. They took my money and now I feel duped. I hope their site gets shutdown.

I bought a ring for my wife. A blue topaz ring with a zirc stone in middle and black plating on sterling silver. The ring itself looked beautiful on the site. When we recieved it, the ring had a chip in its plating. Customer service said that they inspect all their rings and that it was not their fault... no refund they said. Only a discount on next purchase. I told them to go f themselves. My wife chose to keep wearing it despite of how pissed and unsatisfied about what I paid for... 2 months later and the coating of the ring is mostly gone and u can see the silver under the black plating... that ring was about 200 but I got it on a discount so I spent about 170 I believe. I tried to go on social media on their company profile and tell people about my negative experience. They deleted my comments and blocked me so I couldn't contact them nor comment on their post. I HATE VANCARO, their product quality is absolute garbage.