I purchase a dress for an event for 750 the zipper does not work when I reach out to the merchant he told me try a bar soap or wax I told him it did not work that I also attempted to change the zipper took the dress to a seamstress and was told the dress I'd hidden zipper that would not fix the issue. Advise the merchant he stated he will contact the designer below is his
His answer ****
I am being told the hidden zipper for dresses that have the decoration on it have to be zipped up carefully. They all work the same way. Another zipper will not work. This is the professional opinion of 2 seamstresses working for us.