I'm new on Hostingsource server and have spent over 10 years on a number of different servers. I needed help getting set up about 6 months after I signed up with your web host and had trouble getting into Cpanel and misc. Housekeeping on the site. In less than 15 minutes they had me into Cpanel and answered all my questions. I found their help very professional and a cut above the average help desk person. This makes me feel better about my choice to go with hostingsource and will definitely recommend you to other potential clients.